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The Winter Shelter Program is held annually to protect people experiencing homelessness during Los Angeles's colder months. Winter Shelters are located all across the County, and will be operating 24 hours a day.

People in need of transportation should go to 211la.org and use the chat feature to request a ride.

For more information, please see our English and Spanish Winter Shelter Flyers.

For any inquiries, please email wintershelter@lahsa.org.

winter Shelter Hotline

2 - 1 - 1


Wait times may be longer than usual during times of crisis.

Self-service options are available on 211's website, here.

Am I Eligible for the Winter Shelter Program?

All Winter Shelter Participants must be


At least
18 years old

and


Experiencing
Homelessness

What can I expect at a Winter Shelter site?


Safety

Shelters will follow new DPH guidelines regarding protocols for COVID-19 and Monkeypox to keep everyone healthy and safe on site.

Pet
Acceptance


Shelters welcome pets and emotional support animals.


Food

Shelters serve 3 meals a day.

Meals at Weather-Activated shelters dependent on activation hours.

How do I access a Winter Shelter?

1

Find a Shelter

Scroll down for a list of shelters and addresses.

2

Call to Check Availability

From any phone, dial 2-1-1 to be referred to a shelter location closest to you, by following these steps

  1. Press 4 for English
  2. When prompted, press 3 for Emergency Food or Shelter
  3. When prompted, press 2 for Emergency Shelter
  4. When prompted, press 1 for singles/couples without children seeking Winter Shelter
Or call 1-800-548-6047 for faster service. 211-LA-County will ensure there is a bed available prior to the referral. There are a limited number of beds at each site.

3

Pack your Bags

All shelters have a two (2) bag restriction. Anything more will not be allowed on the site.

4

Find Transport

Transport is available for those in need.

People in need of transportation should go to 211la.org and use the chat feature to request a ride.

Seasonal Winter Shelter Locations

Provider # of Beds Phone Period Of Operation Address Population Served SPA Status