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The Winter Shelter Program is held annually to protect people experiencing homelessness during Los Angeles's colder months. Winter Shelters are located all across the County, and will be operating 24 hours a day this year due to COVID‑19.

For more information, please see our English and Spanish Winter Shelter Flyers.

For any inquiries, please email wintershelter@lahsa.org.

winter Shelter Hotline

2 - 1 - 1

Am I Eligible for the Winter Shelter Program?

All Winter Shelter Participants must be


At least
18 years old

and


Experiencing
Homelessness

What can I expect at a Winter Shelter site?


Safety

Shelters will follow new DPH guidelines regarding protocols for COVID-19 and Monkeypox to keep everyone healthy and safe on site.

Pet
Acceptance


Shelters welcome pets and emotional support animals.


Food

Shelters serve 3 meals a day.

Meals at Weather-Activated shelters dependent on activation hours.

How do I access a Winter Shelter?

1

Find a Shelter

Scroll down for a list of shelters and addresses.

2

Call to Check Availability

From any phone, dial 2-1-1 to be referred to a shelter location closest to you, by following these steps

  1. Press 4 for English
  2. When prompted, press 3 for Emergency Food or Shelter
  3. When prompted, press 2 for Emergency Shelter
  4. When prompted, press 1 for singles/couples without children seeking Winter Shelter
Or call 1-800-548-6047 for faster service. 211-LA-County will ensure there is a bed available prior to the referral. There are a limited number of beds at each site.

3

Pack your Bags

All shelters have a two (2) bag restriction. Anything more will not be allowed on the site.

4

Find Transport

Transport is available for those in need.

Service Planning Area Location Provider Address # of Beds Phone Population Served

What is the Weather-Activated Shelter Program

The Weather-Activated Shelter Program is a short-term weather-activated emergency response to provide individuals experiencing homelessness a safe and supportive short-term shelter during severely inclement weather. This program operates to protect individuals from rain and cold weather to avoid conditions such as hypothermia, pneumonia, and other conditions caused by cold temperatures.

The Office of Emergency Management monitors forecasted weather conditions and coordinates with various stakeholders that assess and determine if activation of the Augmented Winter Shelter Program is necessary to assist unsheltered individuals experiencing homelessness to come indoors, such as when the Los Angeles County Department of Public Health issues a Cold Weather Alert or the National Weather Service forecasts weather with the following conditions:

  • The National Weather Service (NWS) forecast calls for three (3) days of low daytime temperatures accompanied by night wind chill temperatures of 32 degrees or less
  • The forecast calls for 1 inch of rain in 24 hours
  • The forecast calls for three (3) consecutive days of 1/4-inch rainfall or more accompanied by tempatures at or below 50 degrees
  • The National Weather Service (NWS) issues a flood watch or warning
  • Conditions not previously identified by the plan but for which it would be prudent to do so based upon critical need

When activated, individuals can call 1-800-548-6047 to request transportation services to the closest motel location.

Service Planning Area Location Provider Address # of Beds Phone Population Served