CES Guidance

Published January 17, 2018 | Last updated March 22, 2023 | 18,523 total views

CES Guidance establishes standards of service delivery in alignment with high-level Coordinated Entry System (CES) policies. While LAHSA has previously engaged providers in workgroups and guidance development, we are pleased to launch a more systematic, transparent, and open process. The new guidance development process seeks to 1) Build guidance in alignment with principle-based CES policies, 2) Involve relevant subject matter experts, and 3) Create a nimble guidance development process that can respond to provider concerns and system shifts. The LAHSA team will facilitate a workgroup which will be composed of CES Policy Council members, relevant provider subject matter experts, and lived experience board members.

Guidance Status

The below Guidance remains in effect until further notice:

CES Guidance	Summary	Status	Resources
Prioritization and Matching Guidance for Access Centers to Housing Navigation and to Time Limited Subsidies (Adult System)	Guidance to identify persons to be prioritized from Access Centers for Housing Navigation and Time Limited Subsidies	Approved Date: November 16, 2022
Prioritization and Matching Guidance for Interim Housing to Housing Navigation and to Time Limited Subsidies (Adult System)	To identify persons to be prioritized from Interim Housing for Housing Navigation and Time Limited Subsidies.	Issue Date: September 28, 2022 Effective Date: October 1, 2022
Prioritization and Matching Guidance for Transition Age Youth Transitional Housing and Independent Living Program for Former Foster Youth	To identify Youth to be prioritized for Transition Age Youth (TAY) Transitional Housing and Independent Living Program for former Foster Youth	Approved Date: March 22, 2023
Youth Transitional Housing Transfer Policy and Guidance	Establishes standards and principles for the transfer of a participating household from one Youth Transitional Housing (TH) program to a comparable Youth TH or Permanent Housing (PH) program via referral or Coordinated Entry System (CES) matching.	Approved Date: December 15, 2021
Permanent Housing Transfer Policy and Guidance	Establishes standards and principles for the transfer of a participating household from one permanent housing program to another permanent housing program via referral or Coordinated Entry System (“CES”) matching.	Approved Date: July 28, 2021
CES Access Guidance	To identify the entry point or process that people experiencing homelessness (PEH) or people at-risk of homelessness use to access services available within the homeless services system, also known as the Coordinated Entry System (CES), for Adults, Families, and Youth.	Approved Date: March 22, 2023
CES Assessment		In Development
CES Interim Guidance	Summary	Status	Resources
Identifying Points of Contact for CES Participants to be Matched to Resources	This Interim Guidance seeks to improve the efficiency of the LA County CES by requiring that Points of Contact be identified for every CES participant currently engaged by staff at a CES Participating Agency. Establishing Points of Contact within each electronic participant record will ensure that a CES participant can be reached in the event of a potential matching to a housing resources.	Issue Date: September 17, 2018 Effective Date: February 1, 2019	Identifying Points of Contact Interim Guidance Webinar (Note: you will need to create a training account or login to access the training. This training is mandatory for any person who works directly with CES participants.)
Multiple Matching to Permanent Supportive Housing	This Interim Guidance improves the efficiency of the Coordinated Entry System (CES) by increasing the number of participants matched to Permanent Supportive Housing (PSH) resources (project-based vacancies or tenant-based subsidies). Matching more than one individual or house hold to a resource decreases the length of time between a match and successful occupancy.	Issue Date: August 10, 2018 Effective Date: September 1, 2018	Multiple Matching Interim Guidance Webinar (Hosted Tuesday, August 28, 2018) Multiple Matching Q & A
Updating and Correcting Population-Appropriate CES Triage Tool Scores	This Guidance indicates when it is appropriate or necessary to update or correct a participant’s population-appropriate CES Triage Tool score. While this Guidance addresses score revision, case conferencing should still be utilized to capture the full extent of a participant’s vulnerability. The score from the CES Triage Tool should be only one factor among others in the prioritization process. Attachment A: CES Triage Tool Score Revision Worksheet Attachment B: List of Service Planning Area (SPA) Matchers Attachment C: Full SPDAT Request Form	Issue Date: January 17, 2018 Effective Date: February 1, 2018	Interim Guidance Overview Webinar (Hosted Monday, January 22, 2018)
Matching Participants with Disabilities to Fully Accessible Units	This Guidance details new procedures to ensure that fully accessible units are reserved and matched to individuals with mobility and/or hearing/vision disabilities who need these features. Attachment A: Housing Vacancy Accessibility Checklist	Issue Date: January 17, 2018 Effective Date: February 1, 2018	Interim Guidance Overview Webinar (Hosted Monday, January 22, 2018)