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About

About HCC

While homeless services agencies are collaborating more closely than ever before, the decentralized structure of local governments and government authorities in Los Angeles County continues to present unique challenges to the homeless services system.

To respond to those challenges, HCC includes representatives from LAHSA, the Los Angeles County Development Authority, the Housing Authority of the City of Los Angeles, Mayor Garcetti’s office, the County Department of Health Services and the County Department of Mental Health. Now meeting daily, HCC is one of the earliest activated initiatives of a new system vision and planned restructuring of LAHSA.

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Think outside the box
Think outside the box

Need

As the underlying economic forces pushing people into homelessness show no sign of abating--every day, an average of 130 people experiencing homelessness move into housing, while 150 more people become homeless--an internal restructuring by LAHSA can remove obstacles that have prevented the full use of available resources (such as housing inventory) and hampered effective response.

Strategic Planning

In March 2019, LAHSA hired Clutch Consulting to develop a strategic plan to strengthen LAHSA. National experts on homeless response systems, the team’s prior experience included the effort that reduced homelessness in Houston, Texas, by 52% over eight years.

The work revealed that the multiple funding streams, cities, Continuums of Care, and housing authorities in LA prevent any one entity from achieving visibility across the homeless response system, much less comprehensive management. LAHSA’s key role in rehousing and outreach situated the organization to lead with system improvements to increase visibility and improve speed and effectiveness in housing people experiencing homelessness.

After identifying lags in filling available units of permanent supportive housing, LAHSA consulted with experts at the federal department of Housing and Urban Development with track records of success rehousing communities struck by disaster, which led to the HCC model.

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Think outside the box
Think outside the box

Where we are

Activated in December 2019, HCC has already removed several key obstacles. Today, there is public housing authority consensus for electronic submission of CoC-required documents such as ID, Birth Certificates, and Social Security Cards, from rental applicants. Permanent disability documentation no longer expires.

HCC initially focused its efforts in SPAs 4 and 7 to test the efficacy of its processes. However, as a result of the COVID-19 pandemic, HCC shifted its focus to housing clients across Los Angeles County, especially those staying in Project Roomkey sites. HCC will be a critical part of LAHSA’s COVID-19 Recovery Plan, which seeks to house 15,000 of our most vulnerable unsheltered neighbors.

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MAking Really Great Progress