In March 2019, LAHSA hired Clutch Consulting to develop a strategic plan to strengthen LAHSA. National experts on homeless response systems, the team’s prior experience included the effort that reduced homelessness in Houston, Texas, by 52% over eight years.
The work revealed that the multiple funding streams, cities, Continuums of Care, and housing authorities in LA prevent any one entity from achieving visibility across the homeless response system, much less comprehensive management. LAHSA’s key role in rehousing and outreach situated the organization to lead with system improvements to increase visibility and improve speed and effectiveness in housing people experiencing homelessness.
After identifying lags in filling available units of permanent supportive housing, LAHSA consulted with experts at the federal department of Housing and Urban Development with track records of success rehousing communities struck by disaster, which led to the HCC model.