The Family Solutions System (FSS) is a new system of service delivery in Los Angeles County, developed to improve and expedite the delivery of housing and other supportive services to homeless families in Los Angeles County. The Family Solutions System (FSS) was developed by a collaboration of partner organizations and adopted in 2013 by the Los Angeles Homeless Continuum of Care.
Key to the Family Solutions System (FSS) is standardized assessment and coordinated access, which reduces the time it takes for families to find the appropriate and right-sized services they need. FSS also seeks to provide families with services that keep them together and connected to their own local community.
FSS was launched in March 2013 under the leadership of the Los Angeles Homeless Services Authority (LAHSA) with funding provided by LAHSA and the City and County of Los Angeles.
LAHSA collaborated with the following partners to develop the Family Solutions System:
Funding is provided by:
FSS is made up of eleven (11) Family Solutions Centers (FSCs) that are connected to a comprehensive network of community-based family service providers in their region.
FSS works with FSCs to expand their network to include all services needed by homeless and imminently at-risk families. All FSCs use standardized assessment tools.
|Beyond Shelter||Los Angeles|
|Bridge to Home||Santa Clarita|
|LA Family Housing||North Hollywood|
|Shields for Families||Compton|
|St Joseph Center||Venice|
|Union Station Homeless Services||Monrovia|
|Volunteers of America Los Angeles||El Monte|
|Volunteers of America Los Angeles||West Covina|
|Volunteers of America Los Angeles||Pomona|
|Weingart Center Association||Los Angeles|
Homeless families access FSS assistance by calling 211 LA County, the County information and referral line.
After placing the 211 call (Dial 211 from any touchtone phone), families are referred to the closest Family Solution Center, where they are assessed by staff and begin the process of accessing services. FSC staff works to place families in programs located within their communities.
Families can also be referred directly to the FSS through a partner homeless shelter.